Your questions answered.
Everything hospitality teams want to know before bringing PulseTracker into their brand toolkit.
How long does implementation take?
Most single-property teams go live in under two weeks. Multi-property groups typically complete onboarding in 30 days with our customer success leads configuring automations for each region.
Which channels does PulseTracker monitor?
Out of the box we monitor Google Business Profiles, major OTAs, TripAdvisor, Meta, TikTok, and leading AI/LLM sources. Enterprise customers can connect additional review sites, forums, or custom data sources via API.
Do you help with review responses?
Yes. PulseTracker provides tone-calibrated suggestions, highlights urgent sentiments, and automates approvals. Teams retain final control while staying on-brand.
Can I connect PulseTracker to existing BI tools?
We deliver exports and API access that sync your performance metrics with tools like Tableau, Power BI, and Looker. Enterprise plans include custom data pipes.
What support is included?
Every customer receives a success manager. Starter plans include email support, Signature adds live chat and office hours, and Grand Portfolio customers gain a dedicated strategist.
Is PulseTracker compliant with privacy regulations?
We comply with GDPR, CCPA, and other major frameworks. Data residency options and Standard Contractual Clauses are available for enterprise contracts.
How does pricing scale as we add properties?
Add-on properties can be layered onto Signature and Grand Portfolio plans at discounted bundle rates. We’ll build a pricing model around your footprint.
What if we already use SEO or social tools?
PulseTracker integrates with your existing analytics stack. Think of it as the command center that keeps SEO, social, and AI storytelling consistent across teams.
Need something more bespoke?
Let’s co-design an enterprise roll-out with the automations, permissions, and reporting your team relies on.